Privacy and Personal Data
For your security, credit card numbers, expiration dates, and CVV codes are not stored. User information is only used to ship goods and contact you in case of an order or shipping issue.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Shipping and Processing
Once an order is placed it cannot be modified.
Rpanion Electronics aims to ship orders as soon as possible, usually within 2 business days of ordering. Rpanion Electronics cannot guarantee delivery dates, once shipped, as this is out of our control. Orders are shipped to the delivery address noted in the customer order. For international orders, you are also responsible for any tariffs, taxes, fees, GST, VAT, duties due upon receipt. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Rpanion Electronics is not responsible for delays, loss or damage stemming from shipments sent to incorrect, invalid addresses or correct addresses. Orders may end up being returned for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the customer will be contacted and will have to pay for re-shipment postage.
Returns and Warranty
Orders cannot be cancelled once they have shipped. Goods can only be returned if the item is defective or faulty within 90 days of receipt, or misrepresented on the web site, in which case contact us for a returns procedure.
Rpanion Electronics will not accept goods that have been clearly used more than the amount needed to evaluate their functionality. If the goods are found to be in working condition and the lack of functionality is a result of knowledge or assembly error on the customer’s part, no refund will be made, but the goods will be returned to the user at their expense. If there is evidence that the product has been modified or tampered with in any way, Rpanion Electronics will not be responsible and therefore will not provide an exchange.
Revisions to these term
These terms may be revised at any time and from time to time by updating this page.